With improvements in technology, patients spend less and less time in medical offices. They are most of their time at work or going about their normal daily routine. To maintain your clients, you need to engage them continuously while they are out of your property.
Patient engagement is not a foreign word in the service industry. It involves continuous communication with the client to increase his or her confidence in your services as well as increase the clients’ knowledge of their condition.
Patient appointment reminder software can play an important role when it comes to patient engagement. Such software is used by medical practices to communicate with patients on a regular basis. Either through the use of mail or text messages, patients can not only schedule or reschedule their appointments but can also receive critical messages on their health condition.